Documentation
See our Technical Support page for common solutions to technical issues.
View the Learner Guide for more assistance.
Email
Send us an email at admin@defencifytraining.com. It's helpful if you provide the following information when opening a new case with us:
- The name of the person who experienced the issue
- A detailed description of the issue and what you or the person was trying to do
- A screen-shot of the issue, if possible
You should get an automated response immediately. A member of our support team will get back to you within one business day.
Phone
1-800-795-6650 Toll-free (North America)
Telephone support is available weekdays from 9 am - 5 pm MST, not including U.S. holidays. Please call us if your support issue is time-critical, and be sure to leave us a message.